We'll work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with additional information. Delivery times vary depending on your location.
How do I request a return?
To request your return, you have 3 options:
- contact us via the WhatsApp icon
- log in to your customer account and from there you will find the item adjacent to your issue
- Access via the Request a return
What is Modalternativa and what does it sell?
Modalternativa is an Italian multi-brand fashion retailer offering clothing and accessories for men and women. It features high-end fashion brands and operates both online and through physical stores.
Does Modalternativa offer good value for money on premium brands?
Yes, customers describe Mod alternativa as a brand offering great brands and quality at affordable prices, making premium fashion more accessible for those seeking good value for money.
What is Modalternativa's brand philosophy?
Modalternativa operates under the philosophy "Selected with passion, worn with love," emphasizing the careful selection of fashion items and dedication to customer satisfaction.
Is Modalternativa a reliable retailer based on customer feedback?
Modalternativa has built a solid reputation based on authentic customer reviews, which consistently praise both the quality of the products and the personalized service received.
How quickly does Modalternativa ship orders to Italy?
Modalternativa offers fast shipping throughout Italy, with delivery times generally within 24-48 hours of ordering.
What is Modalternativa's return policy?
Modalternativa offers a 30-day return policy, giving customers the flexibility to return items if they are not satisfied with their purchase.
Does Modalternativa have an outlet or discounts section?
Yes, Modalternativa has an outlet section where customers can find significant discounts on seasonal items from previous collections.
What do customers say about Modalternativa's service?
Customer reviews consistently highlight the staff's courtesy, friendliness, kindness, and professionalism. The shop owners, Gaetano and his wife, are particularly praised for their exceptional customer service and the quality of their merchandise.